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Telephone numbers

Enquiries

T.I.P.S. (Tax Information Phone Service)
This automated phone service provides information to individuals and businesses 

1-800-267-6999

Services offered

Individual income tax enquiries
Tax information for individuals, including personal income tax returns, instalments, RRSPs, and the Working Income Tax Benefit
Hours of service and service standard

1-800-959-8281

My Account

Telerefund
This automated phone service provides information about your income tax refund.

1-800-959-1956

My Account

Businesses and self-employed individuals
Business and GST/HST registration, payroll, GST/HST (including rebates such as the new housing rebates), excise taxes and other levies, excise duties, corporations, sole proprietorships and partnerships
Hours of service and service standard

1-800-959-5525

My Business Account

Universal Child Care Benefit, Canada Child Tax Benefit
UCCB, CCTB and related provincial and territorial programs, child disability benefit and children's special allowances
Hours of service and service standard

1-800-387-1193

See Web pages

GST/HST credit
GST/HST credit and related provincial and territorial programs
Hours of service

1-800-959-1953

See Web pages

Forms and publications
Order publications online or download from the CRA site. You can also use the toll free number to order

Order online or get phone numbers and hours of service

International Tax Services Office
International and non-resident enquiries

Phone numbers and hours of service

Payment arrangements
Discuss income tax payment arrangements with an agent

1-888-863-8657

Hours of service
e-service Helpdesk for individuals
Call these numbers when you cannot access My Account or Quick Access, or when you need help with Represent a client
Phone numbers and hours of service
e-service Helpdesk for businesses
Call these numbers when you cannot access My Business Account, or when you need help with GST/HST NETFILE, GST/HST TELEFILE, Filing Information Returns Electronically, Represent a client, or Payroll Deductions Online Calculator
Phone numbers and hours of service
TTY (Teletypewriter)
For enquiries from persons who are deaf or hard of hearing, or who have a speech impairment
1-800-665-0354
Charities Client Assistance
Get information about registered charities

1-800-267-2384

Hours of service